1. General Overview

These Terms & Conditions govern your use of our website and the products and services we offer. By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

2. Products and Orders

• Product Descriptions: We strive to display accurate descriptions and images. However, colors and appearance may vary slightly due to screen settings.
  
  
• Pricing: All prices are listed in BDT (Bangladeshi Taka) and are subject to change without prior notice.
  
  
• Order Acceptance: We reserve the right to accept or reject any order for any reason. Once an order is placed and payment is confirmed, it will be processed for delivery.
  
  
• Size & Availability: Ensure you check the size chart before placing an order. Product availability is subject to change at any time.
  
  

3. Payment Terms

We accept various forms of payment, including bKash, Nagad, Rocket, and Cash on Delivery (COD). Payment must be made in full before delivery (except for COD orders). Fraudulent or suspicious transactions may be canceled.

4. Shipping & Delivery

• Orders are typically processed and shipped within 1-3 working days.
  
  
• Delivery times may vary based on location and courier services.
  
  
• We are not responsible for delays caused by external factors such as weather, strikes, or courier issues.
  
  

5. Return & Exchange Policy

Our Return & Exchange Policy is available here. Key points include:

• Customers must report issues within 24 hours of delivery.
  
  
• Only unused items with intact tags and original packaging will be accepted.
  
  
• Refunds are not available; exchanges are possible under certain conditions.
  
  

6. User Responsibilities

You agree:

• To provide accurate and current information during checkout or registration.
  
  
• Not to misuse or interfere with the operation of our site.
  
  
• Not to use our products for any unlawful or unauthorized purpose.
  
  

7. Intellectual Property

All content on our site, including logos, images, product designs, text, and graphics, is the property of ZurakBD and protected under copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

8. Limitation of Liability

ZurakBD is not liable for:

• Any indirect, incidental, or consequential damages from the use of our site or products.
  
  
• Damage due to incorrect use, negligence, or misuse of products by customers.
  
  
• Third-party errors (e.g., courier, payment gateway issues).
  
  

9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

ZurakBD reserves the right to modify or update these Terms & Conditions at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the site after changes implies acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these Terms & Conditions, feel free to contact us:

Business Name: ZurakBD
Website: https://zurakbd.com
Email: zurakbd@gmail.com